New parts distribution centre in China
Porsche has opened a new parts distribution centre in Dongguan. With an initial site area of approximately 12,500 square metres, the new facility will serve 37 Porsche dealerships in southern China.
The best possible customer service is the most important goal of Porsche After Sales, and this includes fast and reliable availability of spare parts. As a result, the company has opened a second parts distribution centre in Dongguan, taking the number of after sales parts centres around the world to 16.
Quicker and more reliable after sales service
The location of the new warehouse will not only help to reduce delivery times and costs for Porsche dealers in southern China, but will also reduce distances and therefore emissions – in line with Porsche's strategy of sustainability. Thanks to the new centre, the sportscar manufacturer will be able to offer daily stock order shipments to dealers while reducing the delivery time by 60 per cent.
"Customer centricity is what we are striving for – the second warehouse in China is further proof of this,” says Daniel Schukraft, Vice President After Sales and Customer Care at Porsche AG.
Crucial position of China for sustainable development
China continues to be the largest single market for Porsche in terms of volume, accounting for 62,823 delivered vehicles from January through September 2020. Next year, the sportscar brand will be celebrating its 20th anniversary in China.
Dec 01, 2020 at 13:24