On the Fast Track to Digital Transformation, Businesses Must Help Their People Keep Up
September 30, 2020
By Mark Foster To continue serving their customers in the era of social distancing and supply-chain disruptions, companies have had to improve their flexibility, streamline their processes and make real-time decisions amid constant and hard-to-predict market fluctuations. They have increasingly adopted technologies like cloud, AI and automation to make that happen.
Empowerment and Empathy
Many employees are being asked to innovate amid challenges of a kind they’ve never seen before, including massive spikes and dips in consumer demand caused by the pandemic. The move to remote work can also undermine the personal connections that help define many corporate cultures. And the quality and reliability of work-from-home tools may lag significantly behind people’s needs.
Sep 30, 2020 at 21:37