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Published 1 year, 8 months ago

Cars Ford Published by J. Doe

How Ford, Bosch Are Using Virtual Reality to Train Technicians On All-Electric Mustang Mach-E

DEARBORN, Mich. Feb. 14, 2020 – Technicians soon will be trained how to service and maintain the all-electric Mustang Mach-E without need to access a physical model – thanks to a new virtual reality (VR) training tool from Ford and Bosch.

Technicians will be immersed in a simulated and gamified world, meaning they won’t need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV’s new high-voltage system, said Dave Johnson, director of Ford service engineering operations. This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnostics and maintenance.

Here’s how it all works: A technician will learn how to diagnose and perform service related to the vehicle’s high-voltage system wearing the virtual reality headset.

“The virtual reality training solution is about new technology that builds efficiency,” said Geoff Mee, director of operations for Bosch. “By improving the diagnostic process, technicians are able to perform maintenance and make repairs faster and more easily.”

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Feb 14, 2020 at 14:07

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